Dell confirmed that its SupportAssist software is causing blue-screen crashes on some Windows systems after numerous user reports of random reboots since Friday. SupportAssist, developed by Dell and ...

Dell has confirmed that a recent wave of blue screen crashes affecting some of its PCs is not caused by Windows itself, but by a faulty version of the company’s own SupportAssist Remediation software.

Last month, several Dell users reported that Dell SupportAssist, the company’s device recovery software, was instead causing system crashes, leading to blue screens and reboot loops on Windows 11.